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Quality Practices: A Self Diagnostic
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Help determine your company's level of efficiency and organization. Print out this test and circle "yes" or "no." Add up the number of "yes" answers and check your score in the column on the left.
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| 1. My company has a well understood vision statement. |
Yes |
No |
| 2. My company has a well-understood mission statement. |
Yes |
No |
| 3. My company's organizational structure is based on processes or teams. |
Yes |
No |
| 4. My company is as efficient as it can be. |
Yes |
No |
| 5. Most tasks are done correctly the first time. |
Yes |
No |
| 6. Decisions are made based on statistical information. |
Yes |
No |
| 7. New ideas are easily accepted. |
Yes |
No |
| 8. Most processes are dynamic and strive for continued improvement. |
Yes |
No |
| 9. Employee performance is measured based on well understood goals and objectives. |
Yes |
No |
| 10. Training programs are based upon standards of performance. |
Yes |
No |
| 11. My company is considered a preferred employer. |
Yes |
No |
| 12. I know the average number of years employees have worked for my company. |
Yes |
No |
| 13. I know the annual turnover rate of employees at my company. |
Yes |
No |
| 14. My company's annual turnover rate is less than 20%. |
Yes |
No |
| 15. My company pays its employees salaries that are comparable to the industry standard. |
Yes |
No |